Corporate Outsourcing Solutions: The Easy Way for American Businesses to Cut Costs & Boost Efficiency | Streamline Operations & Reduce Overhead
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Corporate Outsourcing Solutions: The Easy Way for American Businesses to Cut Costs & Boost Efficiency | Streamline Operations & Reduce Overhead
Corporate Outsourcing Solutions: The Easy Way for American Businesses to Cut Costs & Boost Efficiency | Streamline Operations & Reduce Overhead
Corporate Outsourcing Solutions: The Easy Way for American Businesses to Cut Costs & Boost Efficiency | Streamline Operations & Reduce Overhead
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Description
Outsourcing is as controversial as ever in today's globalized world. But for all the noise about it in the media, whether reflecting the perspectives of labor, business, consultants, academics, employees, or protestors, there is far more emotion surrounding the benefits and drawbacks of the trend than there is common sense. Not only are these messages from different constituents polarizing, they are also confusing because they muddy the waters regarding corporate performance. Buffington clarifies the role of outsourcing in business today so that Americans can focus on something that really matters―real increases in productivity and competitiveness in a global economy. In most cases, he contends, neither outsourcing nor its close cousin, offshoring, are effective as a means to their intended end. Moreover, he points out, Americans focus a lot of negative energy on offshoring, not realizing that domestic outsourcing might be more harmful to our economy in the long run. Corporations lack awareness of this distinction, according to Buffington, and therefore they don't know which should be implemented in what circumstances. That ignorance is not only an obstacle for any company seeking to implement a successful outsourcing strategy, but it is also a dire threat to the long-term growth of the American economy.Buffington demonstrates that outsourcing often functions as an easy out for corporations that are reluctant to look instead at the root causes of their problems, whether low productivity, lack of innovation, or an unwillingness to invest in marketing, promotion, and sales. The reason that corporations aren't focusing on these core issues has a historical element as much as an evolutionary one within a global economy; the divisions today between workers and management are as sharp as they were back in the early 20th century, Buffington argues. But as much as we have to learn from the past about the impact of worker/management relations on worker productivity, we have even more to learn about all aspects of the productivity puzzle. Corporate productivity, or lack thereof, drives the success or failure of outsourcing or offshoring more than the act itself, according to Buffington. This book challenges business leaders to find their productivity and only then to make outsourcing decisions. This approach will work for corporations, consulting firms, outsourcers, and in the end, customers themselves. A more productive, worker-manager friendly business environment will lead to greater U.S. productivity, and therefore, more effective outsourcing/offshoring decisions.
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Reviews
*****
Verified Buyer
5
I'm delighted to be the first to review this brilliant book. I wish someone would champion Jack Buffington as an economic adviser to the President. He has real-world business experience with the issues he addresses in this volume, and is exceptionally clear-headed about our problems.So what are our problems? Why is this book pertinent? We are seeing our manufacturing move overseas, and our wages plummet. Our job base is vanishing. What to do? Buffington has the view that we cannot ignore manufacturing. So his book is not another siren call of the weightless economy, nor does he encourage a protectionist view. Buffington encourages detailed business process understanding, a closer look at the effects of accounting regulation, education improvements, and more.He believes that corporations do not conceptualize productivity correctly, instead indulging in short-term thinking. They outsource labor rather than undertake complex process improvements. Offshoring and outsourcing save less than often believed, and occasion new problems. `Chindia' is rapidly escaping from the dead-end of cheap labor: they are growing in knowledge and high-tech sectors, with a resulting `gravitational pull'. Outsourcing will become our dead end: we must innovate, and create a business-friendly competitive environment, so that America will be a commercial home to great companies.Buffington reviews how consultants, outsourcing providers (HR, data processing, etc.), offshore providers, temporary labor providers, corporate execs, and politicians all contribute to the poor climate.He looks at how accounting rules are adversely affecting our economy: complex regulations such as Sarbanes-Oxley discourage foreign investment, encourage outsourcing, and encourage emphasis on short-term stock price both within and outside of companies.Net capital inflow into the US is not translating into infrastructural improvement, but does give increasing power to foreigners over our economy.The government may not have a clear grasp of GDP statistics. Bad statistics cause confusion for economic analysis.Buffington goes into a lot of details about what happens when companies try to behave more thoughtfully about solving their productivity problems.He mentions the problem of unions desperately seeking high wages without regard to the competitive climate, and how this further pushes managers toward the 'easy out'.Buffington addresses our cultural shortcomings as key to understanding the risks of decline that we face. He has useful suggestions for infrastructure and education. For example, he suggests inner cities as manufacturing centers. And why not? A whole host of cultural and transportation problems would be avoided.My impression, as citizen and reader, is that our problems are mostly self-inflicted. We are drowning in socialism and government interference, and have forgotten our values: limited and divided government, living by our means, accepting a strong work ethic. Buffington's book is refreshing in that it charts a course for the future that makes no recourse to protectionism. I simply cannot understand why Jack Buffington is not more visibly engaged. He needs a better promoter! This book is a must-own, must-read title. Also, check the Google video site for a 76-minute presentation by Buffington.

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